Is the Remote Control Extender ICASA approved?
YES!

Where can I purchase the Beyond Platinum Remote control Extender?
The Beyond Platinum Remote control Extender can be purchased at selected retail stores around the country and this list is growing rapidly by the day.
For more information on stores and locations please
contact us.

Does the Remote Control Extender work with the DSTV PVR, Multichoice HD PVR, DSD990 and DSD1110?
YES, the Beyond Platinum Remote Control Extender works perfectly will all DSTV Satellite decoders.

Will this work with a Media Center PC?

YES

Will this work with a Mvix?
YES

Does the Remote Control Extender work with aircon remotes?
YES, provided that they use either AA or AAA batteries.

Does the Remote Control Extender work with Universal remotes?
YES, provided that they use either AA or AAA batteries.

I would like to control more than one device, would I have to purchase another
Remote Extender Kit?
NO, you would just need to purchase a
Spare Transmitter Battery for your other remote controls.

I am unable to control my devices from a far distance or I am unable to control my devices at all!
1. Please ensure that the rechargeable battery is fully charged or replace with one that is fully charged.
2. We recommend an initial charge of at least 24 hours before first use.
3. Please remember to replace your standard battery in your remote control with a new fully charged one.
4. Try placing the Beyond Platinum Battery Transmitter in a different battery slot in you remote control as this has been proven to have an effect in the distance and performance of certain remote controls.


I am getting interference from an existing Beyond Platinum Remote Extender?
1. Try changing the switch on the bottom of the Receiver to setting "C" (This reduces the Receivers sensitivity).
2. Try reducing and folding the aerial.
3. Try placing the Receiver in a different location.

You mentioned that Beyond Platinum will be introducing
a range of other wireless products, can you tell us more about these products and when you expect to release them?
Unfortunately due to certain reasons we are unable to mention anything about these products until they reach the final few development stages.
Please
click here and send us an e-mail if you would like to be updated along the way.